Season Pass Rollover and Refund Plan

Mt. Ashland recently announced significant changes to operations for the upcoming ski season based on restrictions imposed on them due to the COVID-19 pandemic. Ski area managers detailed a plan that limits access to the lodge and the removal of several services such as food, retail, and the bar. The lodge access will be reserved for guests who are renting ski and snowboard equipment or checking in for ski school programs. All rental, ski school products, and day tickets will need to be purchased in advance. Ski area representatives have stated that season pass holders will have unlimited access to the slopes, and available day ticket inventory will be adjusted to address any crowding issues.

Despite the preferential treatment given to the season pass holders, the ski area managers recognize that not all visitors to the mountain will be able to use the mountain regularly due to the restrictions. General Manager Hiram Towle says, “When we first announced the change in our operations the overwhelming response was a positive one. People were just happy that we were going to open, and that we were prioritizing the safety of our guests and employees. We also heard from a good number of folks that they simply would not be able to use the mountain under the new restrictions. We listened to their stories, and fully understand that the changes don’t work for everyone, so we made sure those people had the option to choose not to be a pass holder this year.”

The rollover or refund option can be exercised by those who have already purchased their 2020-2021 Mt. Ashland season pass by submitting their request on the Mt. Ashland website.

All rollover and refund requests must be completed by midnight on November 30th.

Those still wishing to purchase a pass at a discounted rate can do so until October 31st online or at the business office at 693 Washington Street in Ashland which is now open from 9-5 Monday through Friday. Season pass pictures will also be taken at the business office during those hours. A new service window allows for an outdoor “limited touch” process for safety.

Please read carefully! This is a release of liability and a waiver of certain legal rights.
The purchaser, holder and/or user of this pass or any person named on this pass application (“participant”) understands that skiing, snowboarding and other winter activities (“skiing”) can be hazardous and that injuries are common when participating in such activities. Participant accepts and assumes the risks associated with skiing, including, but not limited to, changing weather conditions, variations or steepness in terrain, terrain features and parks, snow or ice conditions, surface or subsurface conditions, bare spots, creeks and gullies, forest growth, rocks, stumps, the use of lifts, collisions with natural or manmade objects or other persons, avalanches, snow immersion, equipment failure, no or delayed first aid rescue, grooming and snowmobile equipment, lift towers and other structures and their components, falling, loss of control, and exceeding one’s ability. Participant hereby freely and expressly assumes any and all risk of property damage, injury and death associated with skiing.
In consideration for lift access and the use of any other area facilities and premises, participant hereby agrees to release, hold harmless, and indemnify Mt. Ashland association, dba Mt. Ashland and its owners, partners, members, employees, directors, officers, agents, affiliates, and related entities (“Mt. Ashland”) from any and all claims by or on behalf of participant against Mt. Ashland arising directly or indirectly out of participant’s use of this pass and/or the area facilities and premises. This release includes claims and liabilities arising from negligence on the part of Mt. Ashland, but does not include claims based upon gross negligence or intentional misconduct. Participant also agrees to indemnify (including costs and attorney fees) Mt. Ashland for any claim brought on behalf of any minor named on this season pass application.
Participant understands that, instead of entering into this agreement, participant may purchase a day ticket. Participant is free to participate in skiing at Mt. Ashland without using any ski area lifts or uphill conveyances, subject to any applicable rules of use.
1. A Season Pass is a weather-dependent product and is non-refundable, non-transferable and may not be rolled over from one season to the next. Use by any other person will result in forfeiture of the Season Pass. However we understand that unexpected circumstances can occur and exceptions will be made under limited circumstances. Pro-rated Season Pass refunds are given for: 1.) documented relocation out of the area or 2.) documented illness, injury, or pregnancy. All refund requests must be received by February 15th of the year the season pass in question is valid. All refunds are at the discretion of Mt. Ashland. A $50 processing fee will be charged for all refund requests.
2. The undersigned agree(s) to abide by all federal, state, and ski area statutes, rules, regulations and closures including, but not limited to ORS 30.970 - 30.990 and “Your Responsibility Code”
3. There is a $25.00 charge for the replacement of any lost Season Pass. The undersigned agree(s) to notify the ski area immediately if a Season Pass is lost. The ski area will issue one complimentary lift ticket, per season, per pass holder, if a Season Pass is forgotten. After that, a lift ticket must be purchased.
4. The Season Pass must be displayed in a manner that allows for easy checking or scanning by ski area employees.
5. Eligibility for an Adaptive Season Pass is within the sole discretion of the ski area and medical proof may be required.
6. Violation of any of these terms and conditions may result in suspension and/or revocation of a Season Pass. A Season Pass may be revoked without refund at any time for misconduct or nuisance caused by the Participant.

Share This Awesomeness: