Reporting Level: Food Service Manager

Job Qualifications: Must have or be able to obtain a Food Handler’s Permit, Fast-paced kitchen, cash handling, and Guest service experience required. A valid OLCC Servers Card is preferred.

Essential Job Functions:

• Perform job in compliance with the Department of Health, OSHA, and Mt. Ashland policies, procedures and requirements; and performs duties related to Guest services.
• All aspects of food preparation, including prep and line cooking, preparing food orders in a correct and timely manner; cleaning and maintain food storage areas and service areas, washing dishes, and proper utilization and rotation of supplies.
• Stock and maintain products; food and supplies in the front of the house; self-service machines and areas, including ice, soft drinks, lids, straws, condiments, coffee, etc. Keep front of the house clean, clutter free and presentable to Guests.
• Maintain cleanliness and functionality of assigned facilities throughout each shift. Tasks include but are not limited to: trash collection, busing and wiping tables, chairs and other areas occupied by guests; cleaning and stocking restrooms; taking out trash and recycling; upkeep of cardboard, trash, and recycling areas.
• Assist with opening and closing of Mt. Ashland Cafe.
• Assist with transportation, unloading, storing, and documentation of inventory, including but not limited to food, equipment, supplies, soft and hard goods.
• Operate a Point of Sales (POS) system and handle monetary transactions, including handling cash sales and receiving and returning correct change.
• Communicate effectively with Guests, co-workers, supervisors, managers, and all other Mt. Ashland departments. Including informing the department managers or manager on duty of potential hazards or problems.
• Perform other duties related to the position or asked of by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Follow and enforce all Mt. Ashland policies and procedures
• Report to the Revenue Manager or Food and Beverage Manager as directed

Physical Requirements: Ability to sit or stand 6-8 hours per shift as needed. Ability to bend at the waist, twist upper body, kneel, walk on uneven surfaces, climb, crawl, reach above shoulder and have repetitive use of hands as needed. Ability to lift and carry 20-49 lbs., push and pull 11-19 lbs. as needed.

Reporting Level: Food Service Manager

Job Qualifications: MUST BE 18 YEARS OF AGE. Must have or be able to obtain a Food Handler’s Permit and have a High School Diploma or equivalent; food and beverage, cash handling, Guest service experience and a valid OLCC Servers Card is preferred.

Essential Job Functions:

• Perform job in compliance with the Department of Health, OSHA, and Mt. Ashland policies, procedures and requirements; and performs duties related to Guest services.
• Stock and maintain products; food and supplies in the front of the house; self-service machines and areas, including ice, soft drinks, lids, straws, condiments, coffee, etc. Keep front of the house clean, clutter free and presentable to Guests.
• Maintain cleanliness and functionality of assigned facilities throughout each shift. Tasks include but are not limited to: trash collection, busing and wiping tables, chairs and other areas occupied by guests
• Assist with opening and closing of Mt. Ashland Cafe.
• Operate a Point of Sales (POS) system and handle monetary transactions, including handling cash sales and receiving and returning correct change.
• Communicate effectively with Guests, co-workers, supervisors, managers, and all other Mt. Ashland departments. Including informing the department managers or manager on duty of potential hazards or problems.
• Perform other duties related to the position or asked of by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Follow and enforce all Mt. Ashland policies and procedures
• Report to the Revenue Manager or Food and Beverage Manager as directed

Physical Requirements: Ability to sit or stand 6-8 hours per shift as needed. Ability to bend at the waist, twist upper body, kneel, walk on uneven surfaces, climb, crawl, reach above shoulder and have repetitive use of hands as needed. Ability to lift and carry 20-49 lbs., push and pull 11-19 lbs. as needed.

Reporting Level: Lift Operations Manager

Job Qualifications: MUST BE 18 YEARS OF AGE; High School Diploma or equivalent, and guest service experience preferred.

Essential Job Functions:

• Perform in compliance with Mt. Ashland policies and procedures as outlined in Mt Ashland’s Employee Handbook and Lift Department Handbook.
• Prepare lift(s) for opening and/or closing, including setting up and maintaining ramps, signs, mazes and posts, ropes, benches, and lift shacks.
• Complete daily logs for assigned lift.
• Provide safe, efficient, and courteous loading and unloading of passengers.
• Check lift tickets and season passes.
• Communicate effectively with guests and other Mt. Ashland departments and employees.
• Inform Lift Supervisor and Ski Patrol of potential hazards or problems.
• Report mechanical issues and lift malfunctions to Lift Maintenance.
• Perform all duties with a focus on brilliant Guest Service.
• Perform other duties related to the position as directed by Lift Supervisor.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland’s policies and procedures.

PHYSICAL DIMENSIONS: Work for long periods in outdoor, winter environment as needed, frequently shovel up to 50 lbs. of snow per load to maintain ramps, lifting and carrying items up to 75 lbs. to transport equipment and supplies, bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulder, have repetitive use of hands, arms and legs as needed, sit, walk or stand 6-8 hours per shift as needed.

Reporting Level: Food Service Manager

 Job Qualifications:  Must have or be able to obtain a Food Handler’s High School Diploma or equivalent preferred. Food and beverage and guest service experience preferred.

Essential Job Functions:

• Maintain cleanliness and functionality of assigned facilities throughout each shift. Tasks include but are not limited to: trash collection, bussing and wiping tables, chairs and other areas occupied by guests; cleaning and stocking restrooms; taking out trash and recycling; upkeep cardboard, trash, and recycling areas.
• Assist with opening and closing of the lodge building.
• Assist with transportation of freight and other items to the lodge or ski area.
• Perform job in compliance with the Department of Health, OSHA, and Mt. Ashland policies and procedures.
• Communicate effectively with guests, co-workers, supervisors, managers, and all other Mt. Ashland departments. Including informing the food and beverage manager of potential hazards or problems.
• Perform other duties related to the position, or asked of by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.
• Report directly to the Food and Beverage Manager.

Physical Requirements: Ability to sit or stand 6-8 hours per shift as needed. Ability to bend at the waist, twist upper body, kneel, walk on uneven surfaces, climb, crawl, reach above shoulder and have repetitive use of hands as needed. Ability to lift and carry 20-49 lbs., push and pull 11-19 lbs. as needed.

Reporting Level:  Director of Mountain Operations

Job Qualifications: MUST BE 18 YEARS OF AGE; High School Diploma or equivalent, and guest service experience preferred. Must have a valid driver’s license.

Essential Job Functions:

• Perform in compliance with Mt. Ashland policies and procedures, and performs duties related to Guest services.
• Communicate effectively with guests and other Mt. Ashland departments, employees, supervisors, and managers. Including informing supervisors, managers and ski patrol of potential hazards or problems.
• Coordination of parking lot set-up, services, and maintenance
• Assists guest with missing property
• Ensures that effective, ongoing lift ticket and season pass checking is performed.
• Perform other duties related to the position, or asked by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

PHYSICAL DIMENSIONS:  Work for long periods in outdoor, winter environment as needed, Frequently shovel up to 50 lbs. of snow per load to maintain ramps, lifting and carrying items up to 75 lbs. to transport equipment and supplies, bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulder, have repetitive use of hands, arms and legs as needed, sit, walk or stand 6-8 hours per shift as needed.

Reporting Level:  Rental Shop Supervisor

Job Qualifications:   Strong written and verbal communication skills; Attention to detail; Previous experience as a ski or repair technician preferred; High school diploma or equivalent preferred

Essential Job Functions:

• Outfits guests with rental equipment, including boots, skis, snowboards, poles and helmets
• Sets ski and snowboard bindings; instructs guests on proper use of equipment; documents all pertinent settings and information
• Checks equipment out/in, including inventory control and documentation
• Performs a full range of ski and snowboard equipment services including hand and machine waxing, tuning and repairs
• May be responsible for testing and documentation of rental fleet and guest equipment
• Maintains condition of rental fleet throughout the season
• Takes payment and operates a cash register
• Works as a rental technician as directed by Rental Supervisor

• Guest Service, including answering questions; maintains rental fleet as directed by department manager.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

Physical Requirements:  Ability to sit or stand 6-8 hours as needed. Bend at the waist, twist upper body, kneel crawl, climb, and reach above shoulder(s). Be able to repetitive use of hands. Lift and carry 20-50lbs., push 10-20lbs.

Reporting Level:  Snowsports Manager

Job Qualifications:  Must be able to pass a background check, must have ski or snowboard experience with the ability to instruct; have a high school degree or equivalent and guest service experience preferred.

Essential Job Functions:

• Follow all Mt. Ashland policies and procedures and perform duties related to Guest services.
• Be able to setting up and take down of staging area and race venues, teach group or private lessons, tech rental equipment and assist in the rental shop if needed, and provide exceptional Guest services
• Attend trainings, meetings, and line-ups as directed by department supervisor and manager.
• Document lesson attendance and other information as instructed by department supervisor and manager.
• Promote and be educated on all snowsports services.
• Communicate effectively with Guests and other Mt. Ashland department, employees, supervisors, and managers. Including informing the mountain manager and ski patrol of potential hazards or problems.
• Perform other duties related to the position, or asked by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

PHYSICAL DIMENSIONS:  Work for long periods in outdoor, winter environment as needed, bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulder, have repetitive use of hands as needed.  Stand, ski or snowboard 6-8 hours per shift as needed. Lift and carry up to 60 lbs., push and pull 11-19 lbs. on and off skis/snowboard as needed.

Reporting Level:  Grooming Supervisor

Job Qualifications: MUST BE 18 YEARS OF AGE; Valid Driver’s License, dependable transportation, available to work night shift and some varying hours, high school diploma or equivalent

Essential Job Functions:

• Perform in compliance with Mt. Ashland policies and procedures, and performs duties related to Guest services.

• Inspection, care and maintenance of grooming equipment
• Plowing and grooming as directed by supervisor
• Assisting with vehicle repairs; shoveling, de-icing, etc. as directed by supervisor
• Communication of conditions; completion of logs and documentation.
• Communicate effectively with guests and other Mt. Ashland departments, employees, supervisors, and managers. Including informing supervisors, managers and ski patrol of potential hazards or problems.
• Perform other duties related to the position, or asked by supervisor or upper management.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

PHYSICAL DIMENSIONS:  Work for long periods in outdoor, winter environment as needed, lifting and carrying items up to 50 lbs. to transport equipment and supplies, bend at the waist, twist upper body, kneel, crawl, climb, reach above shoulder, have repetitive use of hands, arms and legs as needed, sit, walk or stand 6-8 hours per shift as needed.

Reporting Level:  Ski Patrol Director

 

Job Qualifications: MUST BE 18 YEARS OF AGE; Guest service experience preferred. Ability to work outdoors for long periods in storm and winter weather conditions; Have strong advanced skiing skills; Able to safely use power tools associated with job and properly use VHF radios.

Essential Job Functions:

• Perform in compliance with Mt. Ashland policies and procedures as outlined in Mt Ashland’s Employee Handbook and Ski Patrol Department Handbook.
• Enforcement of rules and policies.
• Setting and maintaining closures, boundaries, padding, and signs.
• Chairlift evacuation.
• Written communication and documentation.
• Provide safety information to guests and perform all duties with a focus on brilliant Guest Service.
• Communicate effectively with guests and other Mt. Ashland departments, employees, supervisors, and managers. Including informing supervisors, managers and ski patrol of potential hazards or problems.
• Perform other duties related to the position or asked by supervisor or upper management.

 

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

PHYSICAL DIMENSIONS: Work for long periods in outdoor, winter environment.  Bend at waist, twist upper body, kneel, crawl, climb and reach above shoulders as needed.  Ski with rope, bamboo, signs and drill as needed.  Lift and carry up to 60 lbs.  Push and pull 11-19lbs on and off skis as needed.

 Reporting Level: Terrain Park Supervisor

Job Qualifications: MUST BE 18 YEARS or older; should have advanced skiing/snowboarding skills; experience with terrain park features, a high school degree or equivalent and guest service experience preferred.

Essential Job Functions:

• Perform in compliance with Mt. Ashland policies and procedures as outlined in Mt Ashland’s Employee Handbook and Terrain Park Department Handbook.
• Construct and maintain Terrain Park features.
• Assist with the design and placement of Terrain Park features.
• Assist with special events as directed by Terrain Park Supervisor or Director of Mountain Operations.
• Provide safety information for the Terrain Park; ensure guest and employee safety, follow and enforce the Skier’s Responsibility Code along with all Park rules.
• Set and maintain Terrain Park signage, closures, and boundaries in compliance with mountain safety policies and as directed by the Terrain Park Supervisor.
• Complete daily Terrain Park operation logs.
• Provide daily updates to Terrain Park Supervisor regarding park conditions, features available, and open/closed status.
• Document and assist with investigation of Terrain Park incidents.
• Communicate effectively with Guests and other Mt. Ashland departments and employees.
• Inform the Terrain Park Supervisor and Ski Patrol of potential hazards or problems.
• Perform all duties with a focus on brilliant Guest Service.
• Perform other duties related to the position, or as directed by Terrain Park Supervisor, General Manager, or Director of Mountain Operations.

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.

Reporting Level: Ticket and Retail Manager

Job Qualifications: Preferred applicants have a high school diploma or equivalent as well as 2+ years cash-handing and guest service experience.

Essential Job Functions:

• Connect customers with information they need to maximize the value and experience they have at Mt. Ashland.
• Positively represent Mt. Ashland by being friendly and helpful

• Sell lift tickets, season passes, lessons, retail goods and rentals; help guests understand the various options and values to select the right products
• Respond to customer questions, concerns, comments and complaints; resolve if possible; refer to supervisor or other staff member/department as indicated
• Assist in the coordination of lost and found items.
• Be familiar with all of Mt. Ashland’s products, services and specials.
• Perform basic data entry
• Complete other departmental work such as stocking cleaning, assisting with rental gear, documentation controls, etc.
• Maintaining expected inventory controls
• Communicate effectively with guests and other Mt. Ashland departments, employees, supervisors, and managers.
• Must keep accurate daily records as required by the manager, including daily log of tickets, reconciliation of cash drawers and responsible ownership of issued money.

 

Performance Expectations:

• Perform all major essential job functions
• Complies with and enforces all of Mt. Ashland policies and procedures.
• Report directly to the Tickets and Retail Manager

 

Physical Requirements:  Ability to sit or stand 6-8 hours as needed. Bend at the waist, twist upper body, kneel crawl, climb, and reach above shoulder(s). Repetitive use of hands. Lift and carry 20-50lbs., push 10-20lbs. as needed.